Reference

What You Agree To When You Use a6pro

These terms set out the rules that apply to your account, your transactions through DANA, OVO, and GoPay, and your access to every part of the a6pro lobby.

Account eligibility rulesDANA, OVO, GoPay transaction termsLobby access conditionsAccount suspension policyJurisdiction-dependent access
a6pro What You Agree To When You Use a6pro
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the account data needed to process your DANA, OVO, or GoPay transactions and verify your identity. We do not sell your personal data to third parties.

Cookie Policy

We use session cookies to keep your lobby session active and preference cookies to remember your language and wallet settings. You can manage cookie preferences from your browser at any time.

Account Security

Every login triggers an OTP sent to your registered number. If you notice unrecognised activity, lock your account immediately from the security settings page and contact support.

Data Retention and Changes

We retain your account records for as long as required by applicable law. To request a correction or deletion of your data, submit a written request through our support email and we will respond within the timeframe local law requires.

CONTACT & POLICY HELP

Reach Us About These Terms

Live Chat Open the chat widget from any page in the lobby. Our team handles terms and account questions around the clock, including wallet verification and access issues.
Email Support Send a detailed message to our support address for written records of your terms-related query. We respond to account and policy questions as quickly as we can.
Account Help Centre Log in to your account and head to the Help section for self-service answers on DANA, OVO, and GoPay transaction terms, withdrawal conditions, and account rules.

Common Questions About These Terms

Access depends on local law and is available where permitted in your region. Players in Jakarta and other parts of Indonesia should confirm that access is lawful in their specific location before opening an account.

We notify you through your registered account before any change takes effect. Continuing to use the lobby after that notice means you accept the updated terms. You can always contact support if you have questions about what changed.

Send a written request to our support email with your account details and the specific data you want corrected or removed. We will process it within the timeframe required by applicable local law.

Yes. We retain transaction records for as long as local law requires. These records are tied to your account and are used only for verification, dispute resolution, and legal compliance purposes.

Sharing your login, using another person's payment wallet, or attempting to access the platform from a restricted region are all breaches of these terms and may result in account suspension pending review.

Reach our support team via live chat or email. Provide your account reference and a clear description of the issue. We aim to review and respond to all policy disputes as quickly as possible.