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Kebijakan Privasi a6pro untuk Pengguna Indonesia

Your account data — including your registered details, wallet transactions via DANA, OVO, and GoPay, and session activity — is handled under this privacy policy.

Data akun terlindungiTransaksi DANA, OVO, GoPayAkses sesuai hukum lokalPermintaan data kapan saja
a6pro Kebijakan Privasi a6pro untuk Pengguna Indonesia
HUBUNGI TIM PRIVASI

Cara Menghubungi Kami soal Data Anda

Have a question about your personal data, or want to request access, correction, or deletion? Our support team handles privacy requests directly — no need to go through a third party. Reach us through any of the channels below and we will respond as quickly as we can.

Live Chat Open the live chat window from your account dashboard. Our team is available around the clock to handle data access and correction requests for your a6pro account.
Email Dukungan Send your privacy request by email with your registered account details. We will verify your identity before processing any data change or deletion request.
Formulir Akun Log in to your account, go to account settings, and use the data request form. This is the fastest path for wallet-linked data queries involving DANA, OVO, or GoPay.
KEAMANAN DAN RETENSI DATA

Bagaimana Kami Menjaga Keamanan Data Anda

Your data security is built into how the platform operates, not added as an afterthought. Here is what we keep consistent across every account.

Enkripsi Sesi

Every login session is encrypted in transit. If we detect a new device or unusual location, your account triggers an OTP verification step before access is granted.

Penyimpanan Data Dompet

Your DANA, OVO, and GoPay transaction records are stored securely and used only for withdrawal verification and account history. We do not store full wallet credentials on our servers.

Periode Retensi

We keep your account data for as long as your account remains open, plus the period required by applicable law. Once that period ends, data is deleted or anonymised.

Permintaan Perubahan Data

To update or remove your personal information, contact support with your account ID. We aim to process verified requests promptly, subject to legal retention requirements.

Pertanyaan yang Sering Ditanyakan soal Privasi

These are the questions we hear most often about how we handle your data. If yours is not here, reach out through live chat or the account data request form.

We collect your name, contact details, and the e-wallet information you provide — such as your DANA or OVO account identifier — to verify your identity and process transactions.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions. We do not sell or share your data with advertisers or unrelated third parties.

Log in to your account and use the data request form in account settings, or contact our support team directly via live chat. We verify your identity before releasing any data.

Yes. Submit a deletion request through support with your account ID. Deletion is subject to any retention period required by applicable law in your eligible region.

Transaction records from DANA, OVO, and GoPay are stored securely and used only for withdrawal verification. Full wallet credentials are never stored on our servers.

Reach our support team via live chat from your account dashboard or by email. Players in Jakarta and across Indonesia can submit requests at any time, around the clock.